Return & Exchanges
We're devoted to making sure our customers, and babies are always happy. If you're not completely satisfied with your purchase, we're here to help.
Our return and exchange policy is good for 30 calendar days from the date you placed your order. If you're not satisfied with your order for any reason, you can return the product for a refund or store credit. If 30 calendar days has passed since you made your purchase, we cannot offer a refund or exchange.
How do I make a return?
Contact us at support.fineranddandy.com and we will generate a shipping label for you to return the item(s) you would like to send back. Shipping costs are not included and the cost of the shipping label will be deducted from your refund when your return is processed once we've received it and verified that it is eligible for a refund.
You must meet the following criteria in order to be eligible to receive a refund.
- Item(s) must be in the original packaging with tags attached
- Item(s) must be unworn, unwashed, and unused condition
- Item(s) is defective
- Item(s) is not damaged
All returned items are inspected upon receipt to ensure the above conditions have been met. If the returned item(s) do not meet the refund eligibility requirements, we reserve the right not to issue a refund.
Proof of purchase
Proof of purchase is required before a refund will be processed. Proof of purchase may include your order number, packing slip, name and email address, etc. Without proof of purchase, a refund will not be issued.
Last Chance, Sale, or Clearance items
Only regular priced items are eligible to be returned. We do not accept returns on our Last Chance, Sale, or Clearance items.
How to ship returns back to us
When returning item(s) to us, take care to ensure they are carefully packaged to avoid damage in transit. If the item(s) are found to be damaged or used in any way that does not meet our return eligibility requirements, we reserve the right not to issue a refund.
If you would like to make an exchange, please contact us at support.fineranddandy.com and ensure you send your item(s) back to us within 30 calendar days to avoid being charged. Your exchange order will be processed and shipped as soon as we we receive your exchange.
For returns, exchanges, or questions about or return policy, contact us at support.fineranddandy.com.