Shipping information

All of our products are hand-crafted, made-to-order items which take between 2-4 business days to create. Once shipped, packages should arrive within 2-5 business days. 

All items are shipped via USPS, DHL or FedEx and/or its affiliates depending on which country you're located in. 

Once your order ships, you'll receive shipping confirmation via email with your tracking information (be sure to check your spam folder if you don't see it). Shipping is handled by USPS, DHL or FedEx and/or its affiliates

 

Delivery

Delivery times will vary according to location, and are estimated here:

United States: 2-5 business days

Canada, Australia, New Zealand: 8-14 business days

UK & Europe: 8-14 business days

Central, & South America: 8-14 business days

Asia & the rest of the world: 8-14 business days

All delivery times are only estimates and may vary. Finer and Dandy has no control over shipping carrier delays.

 

Return & Refund policy

We're devoted to making sure our customers, and babies are always happy. If you're not completely satisfied with your purchase, we're here to help.

Our Lifetime Love guarantee allows for a full refund if you are ever not delighted with our products. 

Just let us know what's wrong, and if we can't help, you can return your order for a full refund!

To be eligible for a refund, we must be able to verify your purchase. Once we've confirmed your purchase, you must return the item to us. Your refund will be processed once we receive your return. If the item is still in usable condition, we'll donate it to a local charity.  

Do not send your purchase back to the manufacturer, contact our customer service team.

If you need to exchange something, contact our customer service team. You will be responsible for paying your own shipping costs to return the item to us. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund. 

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a few days of processing (dependent on your card issuers policies). 

We strive for complete 100% satisfaction.